All watches sold are 100% authentic and parallel imports. We are not the official dealers of any of the brands we sell. Bands made from export-restricted materials cannot be shipped overseas. If there is a strap of related material, we will remove the strap for delivery. If in doubt, please consult us before placing an order. Prices listed do not include shipping, import duties and excise taxes. It is the buyer's responsibility to pay the full import duty on the product prior to receipt of the goods. For import duties, please consult your local customs department at the place of receipt. We cannot put "gifts" or amounts that do not match the actual amount on the declaration. We inspect products in detail before shipping, so it may take a few days from receipt of your order to delivery. About Return Policy If you request a return due to your personal reasons or if you reject the package, you will be required to pay all return related costs. (Import duties, freight, insurance, etc.) We cannot accept returns if the item has been used after arrival. About delivery We will use FedEx or DHL to deliver to the address you log in to place your order on Chrono24. *The delivery address cannot be changed after payment, if you need to change, please contact Chrono24 customer service, Let us know if you have any further enquiries. No delivery for all local Hong Kong sales, self-pickup only. Thank You