The Watch is functioning perfectly. The strap is not the original one,uet it is of a high quality. All orders are shipped fully insured via FedEx or DHL priority international and are fully insured. We will not alter the customs value for any reason. All photos are of the actual watch listed and what you see is what you will receive. If you have any questions regarding an item please feel free to message us anytime. We strive to provide the highest possible level of customer satisfaction, and we will do our absolute best to accommodate your requests. Authenticity Guarantee This product is 100% Authentic and has undergone rigorous testing and verification by us to ensure its authenticity and we are guaranteeing its legitimacy Payment We accept only online payment method, and you can choose any of the options provided by Chrono24 at the time of checkout. Handling Time All packages are shipped within 3 working days. International Buyers - Please Note: Import Duties, Taxes and charges are not included in the item price or shipping cost. These charges are Buyer's responsibility. Please check with your country's customs office to determine what these additional costs prior to buying.